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Customer Service Representative
Dallas Metro Area
Customer Service
JN -042020-114802


Work in a fast paced call center environment with customers whose vehicle has been repossessed to negotiate a positive resolution.

•          Answers inbound calls from repossessed auto loan customers, vendors, and others in a call center environment.

•          Provide reinstatement information to the customer which includes negotiation of reinstatement payment and required stipulations/disclosures.

•          Review customer documentation for accuracy, answer questions, and resolve customer issues.

•          Release vehicle to the customer upon completion of the reinstatement.

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