Job Board | Catapult Solutions Group

Field Technician
Chicago Metro Area
JN -032021-117081

The preventative maintenance technician will provide on-site maintenance for our client's machines and conduct customer training; will travel to customer locations to provide maintenance; will travel to customer locations to conduct a detailed audit of the machines

  • Essential Functions:
  • Perform onsite maintenance as set by the PM coordinator·
  • Troubleshoot and identify malfunctioning or inoperative equipment·
  • Replace or repair malfunctioning or inoperative equipment·
  • Provide documentation of service performed and hours worked·
  • Provide documentation and complete inventory reports·
  • Train onsite users on equipment as needed·
  • Will be driving to perform essential functions·
  • Comply with vehicle policies Competencies·
  • Excellent communication and interpersonal skills·
  • Excellent customer service skills· Mechanically inclined·
  • Self-motivated·
  • Ability to read and interpret documents·
  • Ability to speak effectively to groups of customers or employees of organization·
  • Ability to deal with problems involving several concrete variables in standardized situations·
  • Ability to drive at night Supervisory


  • This position has no supervisory responsibilities

Work Environment

  • When on customer site, the job operates in a typical retail, casino, or other similar setting.
  • This role routinely uses tools to perform service of equipment: hand tools including screwdrivers, soldering irons, etc.
  • Physical DemandsPhysical demands must be met by an employee to successfully perform the essential functions of the job
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand; walk; sit, twist, stoop, crawl, use hands to finger, push; pull or feel, handle or feel; and reach with hands and arms.
  • Lifting of up to 50 lbs. is required. Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • Must be able to bend and work in tight spaces

Position type/Expected Hours of Work Full time- Usual hours are Monday-Friday 8am to 5 pm but could vary slightly; While traveling the hours can be any time of the day or night Required Education and Experience

  • High school diploma or GED
  • 1-3 months of related experience
  • Must be authorized to work in the United States on a full-time basis for any employer
  • Clean driving record
  • Preferred Education and Experience
  • 1 year or more experience or training
  • Related experience in ATM maintenance