The Colocation Designer will be responsible for engineering functions in support of customer acquisition and installation cabinets, cages, power, backbone communication cables & panels, etc. Responsibilities - Support sales and product teams with technical solutions and RFP responses
- Preliminary design, presentation and evaluation of customer solutions
- Manage and respond to pre-sales (ICB) requests, including preliminary drawings
- Work with Operations and Capacity teams to determine sellable space and power at colocation sites
- Manufacturer selection to solution equipment that meets customer specifications and standards
- Create colocation layout drawings and all supporting infrastructure using AutoCAD
- Create full Scope of Work packages for signed orders
- Maintain current ‘as built’ drawings of all sites in the assigned region
- Update redlined drawings and information received from Project Managers & Operations to keep records of completed work current
- Other duties as assigned
Qualifications - Bachelor’s Degree in engineering field preferred
- Colocation / Datacenter design experience required
- Working knowledge of Datacenter infrastructure - Power, Cooling, Security, Communications
- Excellent verbal and written communication skills; ability to effectively respond, verbally or in writing, to sensitive issues, complex inquiries or complaints
- Must be detail-oriented
- Works well independently and on a team
- Requires a high level of commitment to customer service, whether co-workers or clients
- Expert application software skills including MS Word, MS Excel, AutoCAD, Visio, and Adobe Acrobat
- Flexible and adapts well to a constantly changing environment
- Must be able to manage multiple aggressive deadlines
- Must be able to understand and read construction documents
- Business-minded and able to maintain a commercial focus
- Travel is a requirement - must have a current US driver's license and passport.
- The employee will be required to meet with customers and internal support teams occasionally to review project scope, participate in site tours, and to ensure positive communication is maintained
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