Job Board | Catapult Solutions Group




IT Field Service Engineer
Texas
Dallas Metro Area
Network Support
JN -032021-117112

This is a road warrior position. Travel to locations is 65 -75% of the position.


Candidate would support that person in Tier2/3 and network support. They need someone with Policy program and Active directory. This person needs to diagnose network issues and complete upgrades.


Must-Haves

  • Network support
  • Domain
  • Active Directory
  • Troubleshooting
  • Running own projects

Qualifications

Located near the areas of Nashville, Minneapolis, Pittsburg or Cincinnati

* Strong understanding of network infrastructure and network hardware

* Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers

* Knowledge of application transport and network infrastructure protocols

* Ability to work with all levels of staff within and outside of IT and outside the organization.

* Good analytical and problem-solving skills.

* Excellent Verbal and Written Communication Skills


Duties & Responsibilities

* Remote support desktop, laptop, and iPad

* Purchase, install, and maintain equipment such as printers, scanners etc.

* Troubleshoot, diagnose, and resolve hardware, software, and other network and system problem

* Track and coordinate projects and timelines

* Work with cross-functional team to coordinate equipment and network deployment plan

* Maintain daily communications to ensure resolution and proper follow-up