Job Board | Catapult Solutions Group




Solutions Consultant II
South Carolina
Columbia (SC) Metro Area
System Support
JN -042021-117125

Summary:

Responsible for client software implementation, software set-ups, data reconciliation and imports, as well as site testing. Additionally, responsible for reviewing all benefit plan designs, eligibility rules, and client requirements to ensure a successful case/enrollment site set-up.

 

Responsibilities:

·       Reviews all benefit plan designs, eligibility rules, and client requirements to ensure a successful case site setup and rollout.

·       Consistently maintains security and confidentiality of all client data per company policy and HIPAA requirements.

·       Accurately and timely develops case builds.

·       Accurately and timely performs EDI Set Up.

·       Produces EDI reports accurately and as directed.

·       Completes technical tasks using appropriate technical knowledge to ensure timely and accurate deliverables

·       Prioritize and manage multiple cases simultaneously so that client satisfaction is maintained.

·       Provides guidance to clients or service partners on integration strategies.

·       Effectively and promptly make last minute changes based on new information or last minute requests.

·       Communicates effectively and collaboratively with other teams to obtain necessary information for effective case builds.

·       Accurately and timely manages client census.

·       Ensures clients and brokers utilize the system optimally through ongoing training and coaching.

·       Consistently and accurately tests all benefit plan designs, eligibility rules and client requirements to support high levels of customer satisfaction.

·       Participates in staff meetings, conference calls, and other meetings, as needed.

·       Performs other duties as required.

 

We Offer The Following Benefits:

·       Medical and Dental insurance

·       3 weeks paid time off (PTO)

·       7 paid Holidays

·       401k - Basic Life - Long Term Disability (LTD)

·       Casual work environment

·       Unique office location with many lunch options in walking distance